TZ
Truman Z
1 reviews | Active since Mar 2016
15 Jun 2018, 19:56
POOR
THIS COMPANY MUST JUST CLOSE, THEY NOT HELPFUL, POOR CUSTOMER SERVICE. I'VE BEEN SENDING EMAILS SINCE MARCH ASKING FOR ASSISTANCE, NO ONE HAS BOTHERED TO RESPOND TO MY EMAILS, BUT THEN I AM GETTING AUTO RESPONSES TO ACKNOWLEDGE MY EMAILS. ALL I NEED IS THE BALANCE LEFT ON MY ACCOUNT, SO THAT I CAN PAY YALL YOUR MONEY. IS THAT TOO DIFFICULT TO ASK. THIS THING IS NOW AFFECTING MY CREDIT SCORE. I CANT BUY ANYTHING BECAUSE OF WONGA...
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Wonga's replyOfficial
18 Jun 2018, 08:25Hi Truman,
We're sorry to hear that you haven't received any response to the emails that you've sent. This is certainly not the Wonga way.
We will investigate this immediately and Sonja from our Customer Resolutions department will contact you soon.
Thank You
Wonga Team
Best regards,
Wonga's reply18 Jun 2018, 08:25
Official
Hi Truman,
We're sorry to hear that you haven't received any response to the emails that you've sent. This is certainly not the Wonga way.
We will investigate this immediately and Sonja from our Customer Resolutions department will contact you soon.
Thank You
Wonga Team
Best regards,