WD
William D
1 reviews | Active since Jul 2018
06 Jan 2022, 00:37
Please stay away - Payment is missing for more than a week
I really hate this place. Will never use them again. Paid my account on the 29th its the 6th of January....No feedback after sending numerous emails...Useless phone operators...Never put yourself through this stress go elsewhere...Account is by Lawyers..I didnt even miss a payment ....what a damn joke...Where the hell is the money I paid you???? Every month is a hassle...I regret taking this out
Helpful (0)
Replies (7)0
Replies (7)
Wonga's replyOfficial
06 Jan 2022, 11:52Hi Kevian,
We humbly apologize for any inconvenience caused.
Kindly send us the proof of payment in order for us to escalate it to the relevant department.
We will further liaise with you via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly send us the proof of payment in order for us to escalate it to the relevant department.
We will further liaise with you via our email platform.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Jan 2022, 11:52
Official
Hi Kevian,
We humbly apologize for any inconvenience caused.
Kindly send us the proof of payment in order for us to escalate it to the relevant department.
We will further liaise with you via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly send us the proof of payment in order for us to escalate it to the relevant department.
We will further liaise with you via our email platform.
Thank you for your patience.
The Wonga Team.
WD
William D's updateReviewer Update
06 Jan 2022, 12:11I sent it through on Monday. how do I attach it here???
WD
William D's update06 Jan 2022, 12:11
Reviewer Update
I sent it through on Monday. how do I attach it here???
WD
William D's updateReviewer Update
06 Jan 2022, 12:14Email was sent from *** @ 10:35 on the 4th of January. I spoke with an agent on the 4th and she was not useful. Can you please just find my PAYMENT and tell your collection attorneys to stop contacting me its damn irritating. I paid you guys why you treating me like this...
WD
William D's update06 Jan 2022, 12:14
Reviewer Update
Email was sent from *** @ 10:35 on the 4th of January. I spoke with an agent on the 4th and she was not useful. Can you please just find my PAYMENT and tell your collection attorneys to stop contacting me its damn irritating. I paid you guys why you treating me like this...
Wonga's replyOfficial
06 Jan 2022, 14:01Hi Kevian,
We have received your email but unfortunately there was no attachment.
Kindly forward it to ***
Thank you for your patience.
The Wonga Team.
We have received your email but unfortunately there was no attachment.
Kindly forward it to ***
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Jan 2022, 14:01
Official
Hi Kevian,
We have received your email but unfortunately there was no attachment.
Kindly forward it to ***
Thank you for your patience.
The Wonga Team.
We have received your email but unfortunately there was no attachment.
Kindly forward it to ***
Thank you for your patience.
The Wonga Team.
WD
William D's updateReviewer Update
06 Jan 2022, 14:46I just sent it now again
WD
William D's update06 Jan 2022, 14:46
Reviewer Update
I just sent it now again
WD
William D's updateReviewer Update
06 Jan 2022, 14:46Please respond as soon as possible.
WD
William D's update06 Jan 2022, 14:46
Reviewer Update
Please respond as soon as possible.
Wonga's replyOfficial
06 Jan 2022, 16:28Hi Kevian,
Thank you for the proof of payment.
We have escalated it to our Finance Team and they will be able to allocated the
payment within 3 working days.
Thank you for your patience.
The Wonga Team.
Thank you for the proof of payment.
We have escalated it to our Finance Team and they will be able to allocated the
payment within 3 working days.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Jan 2022, 16:28
Official
Hi Kevian,
Thank you for the proof of payment.
We have escalated it to our Finance Team and they will be able to allocated the
payment within 3 working days.
Thank you for your patience.
The Wonga Team.
Thank you for the proof of payment.
We have escalated it to our Finance Team and they will be able to allocated the
payment within 3 working days.
Thank you for your patience.
The Wonga Team.