MM
Makgati M

1 reviews | Active since Mar 2014

20 Dec 2019, 08:29

Please help me

Please help me. I paid my account on the 15 December which was a Sunday and was told amount takes 3 days to clear, which today is day 4. I am now getting calls from wonga lawyers Blake to say I will be listed but when I checked with ABSA wonga did get the money, now I am charged interest. How possible is this.

0
Replies (7)
Wonga
Wonga's reply20 Dec 2019, 08:42
Official
Hi Makgati,

We're sorry to hear that your account has not been updated, after you've settled it.

Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.

Thank You
The Wonga Team
MM
Makgati M's update20 Dec 2019, 08:56
Reviewer Update
I send proof od payment at: *** and *** I am not sure how else I must this proof of payment.
Wonga
Wonga's reply20 Dec 2019, 08:57
Official
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
MM
Makgati M's update20 Dec 2019, 09:26
Reviewer Update
to whicg email address
Wonga
Wonga's reply20 Dec 2019, 09:28
Official
We require your ID and contact number so we can investigate this matter by accessing your account and contact you immediately.

Please send us these details privately.
MM
Makgati M's update20 Dec 2019, 12:23
Reviewer Update
I have responded 3x on private with cell plus id number but no assistant
Wonga
Wonga's reply20 Dec 2019, 12:25
Official
Thank you. We have only received your ID and contact number now at 12:23pm.

We will contact you immediately.