Please explain to me where the mix up may be

Item: Wonga
Rating: 4
Author: Pieter A

Very good company to take a loan from However I’m not one to complain I wanna apply for a loan again But can’t seem to do so as it says my previous loan is not settled but according to my statements and banking app it shows last payment t was deducted

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Replies (1)

Wonga's replyOfficial

04 Nov 2025, 13:39

Hi Pieter,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by the miscommunication regarding your previous loan.

We have noted that your new loan application was approved as your previous loan was successfully closed.

Thanks,The Wonga Team

Wonga's reply04 Nov 2025, 13:39

Official