Please assist urgently

Item: Wonga
Rating: 5
Author: Dibakiso X

Please assist urgently Hi. I have an existing loan with Wonga. 8000.over a 6 month period. My second debit went out on 25th of May 2024. On the 1st of June I did a repayment of my loan through Instant EFT Ozow, my account was debited but uptill today. My account has not been updated. It still shows my balance still owing. I would like to take another short term loan. Please assist.

Helpful (0)

Replies (5)

Dibakiso X's updateReviewer Update

07 Jun 2024, 13:17

Sorry my 5th debit went out on the 25th of May..

Dibakiso X's update07 Jun 2024, 13:17

Reviewer Update

Sorry my 5th debit went out on the 25th of May..

Wonga's replyOfficial

07 Jun 2024, 13:36

Hi Dibakiso,
Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number so we may assist further.

Thanks, The Wonga Team

Wonga's reply07 Jun 2024, 13:36

Official

Dibakiso X's updateReviewer Update

07 Jun 2024, 13:47

I just sent another email.

Thank you.

Dibakiso X's update07 Jun 2024, 13:47

Reviewer Update

I just sent another email.

Thank you.

Wonga's replyOfficial

07 Jun 2024, 15:35

Hi Dibakiso,
We apologise for the delay in allocating your Ozow payment, kindly be informed that your account has now been updated.
Thanks, The Wonga Team

Wonga's reply07 Jun 2024, 15:35

Official

Hi Dibakiso,
We apologise for the delay in allocating your Ozow payment, kindly be informed that your account has now been updated.
Thanks, The Wonga Team

Dibakiso X's updateReviewer Update

07 Jun 2024, 15:58

Thank you!

Dibakiso X's update07 Jun 2024, 15:58

Reviewer Update

Thank you!