MN
MOIRAH N
1 reviews | Active since Jul 2023
28 Oct 2024, 08:34
Please assist
Hi Wonga Team Can you please please assist me clearing my loan because I already settled my loan on the 26th of October. But on my online portal I it still shows more interest and I still owe you guys please double check for me please. I will really appreciate your response.
Helpful (0)
Replies (5)0
Replies (5)Wonga's replyOfficial
28 Oct 2024, 09:33 Hi Moirah
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please send us a private message confirming your SA ID number so that we can review what happened with your application and revert with feedback about your loan settlement.
Thanks
The Wonga Team
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please send us a private message confirming your SA ID number so that we can review what happened with your application and revert with feedback about your loan settlement.
Thanks
The Wonga Team
Wonga's reply28 Oct 2024, 09:33
Official
Hi Moirah
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please send us a private message confirming your SA ID number so that we can review what happened with your application and revert with feedback about your loan settlement.
Thanks
The Wonga Team
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
Please send us a private message confirming your SA ID number so that we can review what happened with your application and revert with feedback about your loan settlement.
Thanks
The Wonga Team
Wonga's replyOfficial
28 Oct 2024, 10:35Thank-you for confirming your details
We need some specific details regarding your payment in order to allocate your payment to your account.
Please send through proof of payment that clearly displays the following information to ***
- The name, and registration details of the bank or financial institution who processed your payment
- The Wonga bank account number into which the payment was made
- The reference used on the payment (this should be your ID number)
- Your full name
- The date the payment was made
- The total amount of the payment made
Please note that it may take up to 3 working days for a manual payment to allocate
Thanks
The Wonga Team
We need some specific details regarding your payment in order to allocate your payment to your account.
Please send through proof of payment that clearly displays the following information to ***
- The name, and registration details of the bank or financial institution who processed your payment
- The Wonga bank account number into which the payment was made
- The reference used on the payment (this should be your ID number)
- Your full name
- The date the payment was made
- The total amount of the payment made
Please note that it may take up to 3 working days for a manual payment to allocate
Thanks
The Wonga Team
Wonga's reply28 Oct 2024, 10:35
Official
Thank-you for confirming your details
We need some specific details regarding your payment in order to allocate your payment to your account.
Please send through proof of payment that clearly displays the following information to ***
- The name, and registration details of the bank or financial institution who processed your payment
- The Wonga bank account number into which the payment was made
- The reference used on the payment (this should be your ID number)
- Your full name
- The date the payment was made
- The total amount of the payment made
Please note that it may take up to 3 working days for a manual payment to allocate
Thanks
The Wonga Team
We need some specific details regarding your payment in order to allocate your payment to your account.
Please send through proof of payment that clearly displays the following information to ***
- The name, and registration details of the bank or financial institution who processed your payment
- The Wonga bank account number into which the payment was made
- The reference used on the payment (this should be your ID number)
- Your full name
- The date the payment was made
- The total amount of the payment made
Please note that it may take up to 3 working days for a manual payment to allocate
Thanks
The Wonga Team
MN
MOIRAH N's updateReviewer Update
28 Oct 2024, 11:02I used Fnb
MN
MOIRAH N's update28 Oct 2024, 11:02
Reviewer Update
I used Fnb
Wonga's replyOfficial
28 Oct 2024, 12:23 Thank you for sending your proof of payment through to us.
We will allocate your payment to your account.
This may take up to 72 working hours to reflect in My Loan.
Kind Regards, The Wonga Team
We will allocate your payment to your account.
This may take up to 72 working hours to reflect in My Loan.
Kind Regards, The Wonga Team
Wonga's reply28 Oct 2024, 12:23
Official
Thank you for sending your proof of payment through to us.
We will allocate your payment to your account.
This may take up to 72 working hours to reflect in My Loan.
Kind Regards, The Wonga Team
We will allocate your payment to your account.
This may take up to 72 working hours to reflect in My Loan.
Kind Regards, The Wonga Team
Wonga's replyOfficial
30 Oct 2024, 00:06Hi Moirah
We can confirm that your previous loan is settled, and you have app**** for new loan with Wonga.
We hope to be of service again
Kind regards,
The Wonga Team
We can confirm that your previous loan is settled, and you have app**** for new loan with Wonga.
We hope to be of service again
Kind regards,
The Wonga Team
Wonga's reply30 Oct 2024, 00:06
Official
Hi Moirah
We can confirm that your previous loan is settled, and you have app**** for new loan with Wonga.
We hope to be of service again
Kind regards,
The Wonga Team
We can confirm that your previous loan is settled, and you have app**** for new loan with Wonga.
We hope to be of service again
Kind regards,
The Wonga Team
