fR
falake R

1 reviews | Active since Oct 2017

30 Jul 2018, 11:12

Pay wonga to be declined the next time you apply

i app**** for loan with wonga has been really helping out i recommended a lot of my friends and family, i paid up to date , i then app**** for a two month loan paid it up and paid the remaining month with the last money i had to obtain a good credit score since i dont have any accounts at all to boost my credit score, i later then app**** for another loan , while it was in the process of completing the terms and conditions i was disconnected to a low battery i retried and was declined then i was told to give it a day it was declined, then a week then two weeks so u pay wonga to be declined can nay sort this out ?

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Replies (3)
Wonga
Wonga's reply30 Jul 2018, 11:31
Official

Hi Falake,

We're sorry to hear that your application has been declined even though you've settled your loan. Each application is assessed on its own merit and we cannot guarantee approval as a wide range of factors are considered when submitting an application.

We will review your application and Sonja from our Customer Resolutions department, will contact you immediately.

Thank You

The Wonga Team

Wonga
Wonga's reply06 Aug 2018, 10:00
Official

Hi Falake,

Thank you for chatting to Sonja.

We're happy that she could explain the exact reason for your application and that your issue has been resolved.

Kindly re-rate our service.

Thank You

The Wonga Team

fR
falake R's update28 Aug 2018, 08:43
Reviewer Update
thank you for your assistance