ZP
Zwonaka P
1 reviews | Active since Nov 2023
27 Aug 2024, 09:06
Pay back
Why was my money deducted when I have already paid up and none of my emails is being responded 😩😩
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Replies (1)
Wonga's replyOfficial
27 Aug 2024, 10:44Hi Zwonaka
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have escalated your refund to the relevant department for processing.
Please allow approximately 48 working hours for this process to be completed and for the funds to reflect on your side
Thank you for your patience and we hope to be of service again soon.
ThanksThe Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have escalated your refund to the relevant department for processing.
Please allow approximately 48 working hours for this process to be completed and for the funds to reflect on your side
Thank you for your patience and we hope to be of service again soon.
ThanksThe Wonga Team
Wonga's reply27 Aug 2024, 10:44
Official
Hi Zwonaka
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have escalated your refund to the relevant department for processing.
Please allow approximately 48 working hours for this process to be completed and for the funds to reflect on your side
Thank you for your patience and we hope to be of service again soon.
ThanksThe Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have escalated your refund to the relevant department for processing.
Please allow approximately 48 working hours for this process to be completed and for the funds to reflect on your side
Thank you for your patience and we hope to be of service again soon.
ThanksThe Wonga Team