AG
Alison G
1 reviews | Active since Sept 2020
20 Jan 2022, 13:03
Pathetic Service
I settled my loan in October 2021 and received my paid up letter; however, Experian and Transunion have been not updated and show that I am in arrears. The sites shows that I am still missing payments and instead of picking up my score since I have paid all my accounts, it continues to drop massively. This is causing me to be declined for any service that I request or account that I apply for. I cleared my debts so that I can be on a clear slate; however, this is causing me to use more money as I have to pay for detailed credit reports to be pulled out to confirm what the issue is.
This is increasing the financial strain that I have!!!
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Replies (1)
Wonga's replyOfficial
21 Jan 2022, 10:26Hi Alison,
We humbly apologize for any inconvenience caused.
We can confirm that when your loan is ceded to the Nimble group
(Norman Bisset and Associates ) they have to send an update to all
credit bureaus to have your ITC profile updated.
Wonga sends an update request to all credit bureaus advising them
that your loan was sold to the Nimble group.
The Nimble group will update your details once your loan is settled
and paid in full.
If your ITC profile does not state that your loan was sold to
Norman Bisset and Associates, please email us a copy of your credit report
to ***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that when your loan is ceded to the Nimble group
(Norman Bisset and Associates ) they have to send an update to all
credit bureaus to have your ITC profile updated.
Wonga sends an update request to all credit bureaus advising them
that your loan was sold to the Nimble group.
The Nimble group will update your details once your loan is settled
and paid in full.
If your ITC profile does not state that your loan was sold to
Norman Bisset and Associates, please email us a copy of your credit report
to ***.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Jan 2022, 10:26
Official
Hi Alison,
We humbly apologize for any inconvenience caused.
We can confirm that when your loan is ceded to the Nimble group
(Norman Bisset and Associates ) they have to send an update to all
credit bureaus to have your ITC profile updated.
Wonga sends an update request to all credit bureaus advising them
that your loan was sold to the Nimble group.
The Nimble group will update your details once your loan is settled
and paid in full.
If your ITC profile does not state that your loan was sold to
Norman Bisset and Associates, please email us a copy of your credit report
to ***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that when your loan is ceded to the Nimble group
(Norman Bisset and Associates ) they have to send an update to all
credit bureaus to have your ITC profile updated.
Wonga sends an update request to all credit bureaus advising them
that your loan was sold to the Nimble group.
The Nimble group will update your details once your loan is settled
and paid in full.
If your ITC profile does not state that your loan was sold to
Norman Bisset and Associates, please email us a copy of your credit report
to ***.
Thank you for your patience.
The Wonga Team.