LB
Louis B
1 reviews | Active since Sept 2016
14 Feb 2019, 15:47
PATHETIC SERVICE
I took a second loan from Wonga . I must say this company is pathetic when it comes to internet payments . On the 15 th of Jan 2019 i paid an amount of R4500 into their account . Today is the 14 th of Feb 2019 as of yet no rezponce from Wonga . They handed me over to attourneys etc after phoning them about six times i still do not have a responce . I want to know from Wonga eho will pay my phone bill and data usage for all the phone calls etc . THIS IS PATHETIC . I want an awnser today still .... .
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Replies (2)LB
Louis B's updateReviewer Update
15 Feb 2019, 13:56Good day
The matter has been resolved
LB
Louis B's update15 Feb 2019, 13:56
Reviewer Update
Good day
The matter has been resolved
Wonga's replyOfficial
18 Feb 2019, 07:44Hi Louis,
We're sorry to hear that it took some time for your payment to be allocated.
Please bear in mind that only when an account holder's ID number has been used, can we allocate a payment to an account.
We're happy to hear that your payment allocation has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
We're sorry to hear that it took some time for your payment to be allocated.
Please bear in mind that only when an account holder's ID number has been used, can we allocate a payment to an account.
We're happy to hear that your payment allocation has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
Best regards,
Wonga's reply18 Feb 2019, 07:44
Official
Hi Louis,
We're sorry to hear that it took some time for your payment to be allocated.
Please bear in mind that only when an account holder's ID number has been used, can we allocate a payment to an account.
We're happy to hear that your payment allocation has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
We're sorry to hear that it took some time for your payment to be allocated.
Please bear in mind that only when an account holder's ID number has been used, can we allocate a payment to an account.
We're happy to hear that your payment allocation has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
Best regards,