PATHETIC CUSTOMER SERVICES

Sunday afternoon I app**** for a small loan on [URL Removed] (as per the advertising its so fast like the speed of light) I waited the entire Sunday for confirmation from Wonga yet nothing, I then proceeded at 21:21 to send an email advising that I had changed my mind with regards to the loan stating that they were extremely slow as it was lacking from the advertising of the company and that I no longer required the loan and that I wanted to cancel this was sent to the email address on the website. I waited for a response and received a response on Monday at 07:06 stating that my application was successful and at 07:18 that the money had been deposited in my bank account, as you can imagine this was not what I expected from an international company which claims to be the fastest ever!!! which isnt true! I rep**** the following day again as I thought maybe the department that deals with emails were going to deal with my email I advised the 24/03/2015 at 08:44 that I had cancelled the claim an required confirmation and a callback in order to deposit the money back, to no avail. Now this morning I receive a text message advising deduction of the loan amount would be tomorrow!