1 reviews | Active since Mar 2013
Pathetic
I have been borrowing with wonga since January and I have never had ant problems. In June I was suppose to pay back then the debit order went through. Just before I was due to pay my father passed away. Two days after the debit order went through I app**** and I was declined. When I called them to ask the lady told me she doesnt know why. Because I was in a corner I has no choice but to reverse the payment. After the funeral I called them and told them my story. The guy who was assisting told me that they will update the credit status as soon as they get the money so that I can be able to borrow again. The money went through at the end of June and on the site they say I can borrow. As soon as I finish the application they decline me.<br> <br> What I think these people do, they give people false hopes. I dont understand that you can be loyal with the company for so long and all of a sudden they will tell you they dont trhust that you will pay. I just hope people dont fall in to the same trap as we are. Because of what they have done no other company can borrow us money. I dont understand honestly
Dear Nomvuyo,
Thanks for your message. I am sorry to hear of your negative experience, however please mindful of the new regulations around lending as contained in the amendments to the National Credit Act.
Did you get a reason for the decline? It may well be that your repayments did not meet the affordability assessment for lending. Please call customer services or email them for further details on why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Dear Nomvuyo,
Thanks for your message. I am sorry to hear of your negative experience, however please mindful of the new regulations around lending as contained in the amendments to the National Credit Act.
Did you get a reason for the decline? It may well be that your repayments did not meet the affordability assessment for lending. Please call customer services or email them for further details on why you were declined.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
