BV
Barbara V

1 reviews | Active since Aug 2012

22 Feb 2021, 12:05

PAID UP LOAN STILL LISTED AS IN ARREARS 3 MONTHS DOWN THE LINE

my son paid up his loan on the 23/12/2020 due to covid he fell behind so he couldn't pay it obviously like this pathetic company acts they listed him on itc after our wonderful president gave everyone 90 days grace on debt never a less my son settled this in Dec 2020 and nearly 3 months later it still listed on this name as account in arrears. Wonga is useless even with myself earning 40 000 telling me i will have difficulty in paying back a loan of R4000.00 never have I ever seen such a pathetic bunch of idiots if i try to phone then phone gets dropped because nobody knows the difference between their ass and their brain

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Replies (1)
Wonga
Wonga's reply22 Feb 2021, 12:12
Official
Hi Barbara,

We humbly apologize for any inconvenience caused.

We're so sorry but cannot assist you regarding your son's Wonga account

as we are very strict when it comes to security.

We require him to send us an email from his registered email 

address and we will escalate his details to all credit bureaus 

to have his ITC profile updated as soon as possible.

It is unknown if the credit bureaus has any backlogs but will 

resolve your son's query as soon as he emails us.

Kind Regards

The Wonga Team.