LM
Lelethu M
1 reviews | Active since Nov 2018
07 Jun 2025, 21:36
Paid up loan not updated on my portal
I have paid up my loan and it hasn't been updated on the site, please assist
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Replies (1)
Wonga's replyOfficial
09 Jun 2025, 09:52 Hi Lelethu,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was updated as settled.
If you would like to get an official paid-up letter in PDF format, you can login to your Wonga account online and download your letter under 'My Loan’ and ‘Loan Documents’
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was updated as settled.
If you would like to get an official paid-up letter in PDF format, you can login to your Wonga account online and download your letter under 'My Loan’ and ‘Loan Documents’
Thanks,
The Wonga Team
Wonga's reply09 Jun 2025, 09:52
Official
Hi Lelethu,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was updated as settled.
If you would like to get an official paid-up letter in PDF format, you can login to your Wonga account online and download your letter under 'My Loan’ and ‘Loan Documents’
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was updated as settled.
If you would like to get an official paid-up letter in PDF format, you can login to your Wonga account online and download your letter under 'My Loan’ and ‘Loan Documents’
Thanks,
The Wonga Team