SW
Samantha W
1 reviews | Active since Mar 2025
13 Aug 2025, 12:17
Paid up letter not uploaded
Hello please upload my paid up letter your website so I can download it, I got the second paid up letter and not the first one
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Replies (3)0
Replies (3)
Wonga's replyOfficial
13 Aug 2025, 12:21Hi Samantha ,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Your details do not correspond to what we have on our system
Please send us a private message confirming your 13-digit SA ID number, Name, Surname and registered email address so we may assist further.
Thanks
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Your details do not correspond to what we have on our system
Please send us a private message confirming your 13-digit SA ID number, Name, Surname and registered email address so we may assist further.
Thanks
The Wonga Team
Wonga's reply13 Aug 2025, 12:21
Official
Hi Samantha ,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Your details do not correspond to what we have on our system
Please send us a private message confirming your 13-digit SA ID number, Name, Surname and registered email address so we may assist further.
Thanks
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Your details do not correspond to what we have on our system
Please send us a private message confirming your 13-digit SA ID number, Name, Surname and registered email address so we may assist further.
Thanks
The Wonga Team
Wonga's replyOfficial
14 Aug 2025, 12:11Hi Samantha
Please note that the ID number you have provided is not what we have on file.
KIndly double check and send it again .
Thanks
The Wonga Team
Please note that the ID number you have provided is not what we have on file.
KIndly double check and send it again .
Thanks
The Wonga Team
Wonga's reply14 Aug 2025, 12:11
Official
Hi Samantha
Please note that the ID number you have provided is not what we have on file.
KIndly double check and send it again .
Thanks
The Wonga Team
Please note that the ID number you have provided is not what we have on file.
KIndly double check and send it again .
Thanks
The Wonga Team
Wonga's replyOfficial
15 Aug 2025, 10:06Hi Samantha
The paid up letter for your loan *** that you settled on the 31st of July is available for downloading under 'My loan' and 'Loan Documents'
We hope this helps to resolve your query
Kind Regards
The Wonga Team
The paid up letter for your loan *** that you settled on the 31st of July is available for downloading under 'My loan' and 'Loan Documents'
We hope this helps to resolve your query
Kind Regards
The Wonga Team
Wonga's reply15 Aug 2025, 10:06
Official
Hi Samantha
The paid up letter for your loan *** that you settled on the 31st of July is available for downloading under 'My loan' and 'Loan Documents'
We hope this helps to resolve your query
Kind Regards
The Wonga Team
The paid up letter for your loan *** that you settled on the 31st of July is available for downloading under 'My loan' and 'Loan Documents'
We hope this helps to resolve your query
Kind Regards
The Wonga Team