KM
Kabelo M

1 reviews | Active since Jun 2018

01 Jun 2018, 10:50

Paid up letter needed!!

I recently paid off my outstanding balance with Wonga Finance SA and kindly requested a paid up letter because it was promised by the collections department but I still do not have it and no one is responding to my emails. I am really in need of the paid up letter urgently. Please assistry!!

0
Replies (2)
KM
Kabelo M's update01 Jun 2018, 12:44
Reviewer Update
Paid up letter received, thank you! Please send the information to TransUnion as well because it is damaging my credit report
Wonga
Wonga's reply01 Jun 2018, 12:59
Official

Hi Kabelo,

Thank you for chatting to Sonja today. We're happy that you've received your paid up letter.

We will make sure that your credit profile is updated accordingly.

Kindly re-rate the service.

Thank You

The Wonga Team