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Mante M

1 reviews | Active since Nov 2016

23 Nov 2021, 13:55

Paid up letter

I need my paid up letter. I a have settled my account and when I call. You guys answer but dont talk at all. I tried to email you with no reply

0
Replies (1)
Wonga
Wonga's reply23 Nov 2021, 14:27
Official
Hi Mante, 

We sincerely apologize for any inconvenience caused.

We have reviewed what transpired on your account and can confirm 

that your loan was ceded to Norman Bissett and Associates.

Wonga unfortunately, cannot assist you in any way.

The Nimble Group ( Norman Bissett and Associates ) needs to issue 

you with a paid up letter should you have settled and paid up your loan with them.

Please contact Norman Bissett and Associates directly on ***.

Should they confirm that your loan is settled, will they email you a paid up letter 

and send an update request to all credit bureaus to have your ITC profile updated.

Thank you for your patience.

The Wonga Team.