ZL
Zee L
1 reviews | Active since Jun 2017
08 Oct 2020, 10:17
Paid up letter
I have settled the account via the collectors, I have been requesting for a paid up letter, every day I am being told to allow 24hours to lapse, I sent the proof of payment but they still telling me the funds are not reflecting on their side, they have been escalating the matter to their finance since Monday (5th October). I really need that paid up letter as in yesterday!!!
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Wonga's replyOfficial
08 Oct 2020, 10:48Hi Zee,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and we
will investigate why your payment has not updated.
Once your payment is allocated to your Wonga account
will we gladly issue you a paid up letter.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and we
will investigate why your payment has not updated.
Once your payment is allocated to your Wonga account
will we gladly issue you a paid up letter.
Kind Regards
The Wonga Team.
Wonga's reply08 Oct 2020, 10:48
Official
Hi Zee,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and we
will investigate why your payment has not updated.
Once your payment is allocated to your Wonga account
will we gladly issue you a paid up letter.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and we
will investigate why your payment has not updated.
Once your payment is allocated to your Wonga account
will we gladly issue you a paid up letter.
Kind Regards
The Wonga Team.