Paid Up Letter

Item: Wonga
Rating: 1
Author: Nolu M

I paid account in full on 5 May. On 20 May I received sms's saying my account has been sold to Nimble Bissett for collection. I've been getting calls and emails non-stop from Nimble. They even call my workplace. Wonga doesn't respond to my emails and I can't get the paid up letter on their website, it's not updated. I'm frustrated with this because it will affect my credit rating. Their service is pathetic!

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Replies (1)

Wonga's replyOfficial

23 May 2024, 09:38

Hi Nolu,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Kindly be informed that your loan was sold and ceded to Nimble as we did not receive payments as per our loan agreement.

Please refer to our detailed response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,The Wonga Team

Wonga's reply23 May 2024, 09:38

Official