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Nthuse M

1 reviews | Active since Sept 2015

08 Sept 2021, 12:51

Paid up handed over Wonga account on my credit report

I have made several request with Wonga to update my credit bureau Wonga account information. The account is a duplicate with Nimble. I have now paid up the account. The account appears twice on my credit profile

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Replies (3)
Wonga
Wonga's reply08 Sept 2021, 13:29
Official
Hi Nthuse,

We're so sorry for any inconvenience caused.

We can confirm that your account was ceded to Norman Bissett and Associates 

and cannot assist you in any way.

We have escalated your account to all credit bureaus to have your 

ITC profile updated and it will reflect  that your account is now being managed by 

Norman Bissett and Associates.

If you settled your loan with Norman Bissett, they will provide you with a paid up letter and 

update your ITC report.

Thank you for your patience.

The Wonga Team.
NM
Nthuse M's update08 Sept 2021, 13:47
Reviewer Update
I have been in contact with Norman Bisett. My concern is that Wonga account still appears on my credit report and it appears to be in arrears. It needs to appear as a closed account. Norman bisset has provided me with a paidup letter
Wonga
Wonga's reply09 Sept 2021, 09:11
Official
Hi Nthuse,

Thank you for your response.

We can confirm that your details was escalated to all credit bureaus

and your details will be updated accordingly.

Thank you for your patience.

The Wonga Team.