Paid up account, still deducting, handing over to debt collectors and not fixing account

I am very very dissappointed. Im struggeling to get my payment and account sorted out since the 1st of February. My account is paid up via EFT due to edbit order error. Also struggeling to get mu accout to show paid up. Now this morning on the 7th of Febriary u are trying to debit from my account again. Now im also getting charged from my bank R150 om fees also. When is this going to to stop? When is this going to end? When is my account going to get sorted out as i was handed over to Blake also. This is unacceptable. I was makimg use of Wonga for years and always being loyal. But now i need some assistance i dont get any whatsoever. How does this work?

Kindly assist me in this matter Urgently as i am out of patience.

Great thanks in advance