MN
MOIRAH N
1 reviews | Active since Jul 2023
26 Sept 2025, 09:35
Online update
I would like to know how long does it take for the online system to update after a debit order because right now I want to pay upfront again the online system it's still not updated from 1 am in the morning until now.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
26 Sept 2025, 10:08Hi Moirah
Thanks for your review
It may take up to 24hours for your account to update after a debited payment.
The option to make a payment should be available later today or latest tomorrow morning
Thanks
The Wonga Team
Thanks for your review
It may take up to 24hours for your account to update after a debited payment.
The option to make a payment should be available later today or latest tomorrow morning
Thanks
The Wonga Team
Best regards,
Wonga's reply26 Sept 2025, 10:08
Official
Hi Moirah
Thanks for your review
It may take up to 24hours for your account to update after a debited payment.
The option to make a payment should be available later today or latest tomorrow morning
Thanks
The Wonga Team
Thanks for your review
It may take up to 24hours for your account to update after a debited payment.
The option to make a payment should be available later today or latest tomorrow morning
Thanks
The Wonga Team
Best regards,
MN
MOIRAH N's updateReviewer Update
26 Sept 2025, 10:20No that's too long tomorrow I really need to pay today cause I don't want it to accumulate. I mean this is online service it should update quickly so we are able to re- use it. This is the same as coming to the office and being assisted by an agent.
MN
MOIRAH N's update26 Sept 2025, 10:20
Reviewer Update
No that's too long tomorrow I really need to pay today cause I don't want it to accumulate. I mean this is online service it should update quickly so we are able to re- use it. This is the same as coming to the office and being assisted by an agent.
MN
MOIRAH N's updateReviewer Update
26 Sept 2025, 10:31And the option to make payment is off I cannot access it
MN
MOIRAH N's update26 Sept 2025, 10:31
Reviewer Update
And the option to make payment is off I cannot access it
MN
MOIRAH N's updateReviewer Update
26 Sept 2025, 10:52I really need help I would like to settle 1 loan please today I cannot wait for tomorrow I need your assistance. I can't get help on phone lines because I never get through always so please,kindly assist
Here is my ID number
***
Here is my ID number
***
MN
MOIRAH N's update26 Sept 2025, 10:52
Reviewer Update
I really need help I would like to settle 1 loan please today I cannot wait for tomorrow I need your assistance. I can't get help on phone lines because I never get through always so please,kindly assist
Here is my ID number
***
Here is my ID number
***
Wonga's replyOfficial
26 Sept 2025, 11:37Hi Moirah
Please note we are aware of the delay due to missing responses from the bank, and we are monitoring the situation closely. Kindly login to you Wonga Profile after 3pm today to check if your account has updated.
We sincerely apologize for the inconvenience caused
Thanks
The Wonga
Please note we are aware of the delay due to missing responses from the bank, and we are monitoring the situation closely. Kindly login to you Wonga Profile after 3pm today to check if your account has updated.
We sincerely apologize for the inconvenience caused
Thanks
The Wonga
Best regards,
Wonga's reply26 Sept 2025, 11:37
Official
Hi Moirah
Please note we are aware of the delay due to missing responses from the bank, and we are monitoring the situation closely. Kindly login to you Wonga Profile after 3pm today to check if your account has updated.
We sincerely apologize for the inconvenience caused
Thanks
The Wonga
Please note we are aware of the delay due to missing responses from the bank, and we are monitoring the situation closely. Kindly login to you Wonga Profile after 3pm today to check if your account has updated.
We sincerely apologize for the inconvenience caused
Thanks
The Wonga
Best regards,