On the 1st of July I settled my loan with Wonga and on the 2nd of July they debited my account of which they owe me a refund and I got an email on the 4th of July that my refund will be paid in 72 working hours but 7 days later, I call them and they tell

Hi Terrence,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

The outstanding balance on your Wonga loan has been ceded to Norman Bissett and Associates on the 30th of June 2025.
All the payments that you have made to us have been paid over to Nimble.

If you would like to get any updated account information or balances, please contact Norman Bisset and Associates directly:

· Telephone: ***
· Email: *** 

Thanks,

The Wonga Team