TJ
Thandiwe J
1 reviews | Active since May 2020
18 Mar 2021, 09:52
Not happy
I am very disappointed with the experiance I am facing with wonga have been trying to reset my email address for the past 2 days...even emailed customer care but no response
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Replies (1)
Wonga's replyOfficial
18 Mar 2021, 10:03Hi Thandiwe,
We humbly apologize for any inconvenience caused.
We have reviewed your account and can confirm that we
have responded to your email with our requirements when
updating your email address.
Please email us a copy of your ID and proof of your
residential address to ***.
In the subject line please enter your new email address.
We will respond to your email with confirmation of the update.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed your account and can confirm that we
have responded to your email with our requirements when
updating your email address.
Please email us a copy of your ID and proof of your
residential address to ***.
In the subject line please enter your new email address.
We will respond to your email with confirmation of the update.
Thank you for your patience.
The Wonga Team.
Wonga's reply18 Mar 2021, 10:03
Official
Hi Thandiwe,
We humbly apologize for any inconvenience caused.
We have reviewed your account and can confirm that we
have responded to your email with our requirements when
updating your email address.
Please email us a copy of your ID and proof of your
residential address to ***.
In the subject line please enter your new email address.
We will respond to your email with confirmation of the update.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed your account and can confirm that we
have responded to your email with our requirements when
updating your email address.
Please email us a copy of your ID and proof of your
residential address to ***.
In the subject line please enter your new email address.
We will respond to your email with confirmation of the update.
Thank you for your patience.
The Wonga Team.