1 reviews | Active since Mar 2020
Not flexible and not commited to the customer
I app**** for a "same day" loan on the 05/02/2024, verification of income took forever, eventually I called them and they had told me they have thousands of applications, they are filtering through them. They never got back to me i called again to find out what happened, they told me i have to reapply, which i did on the 14/02/2024 , on the 15/02/2024 - icome was still not verified, they keep asking me to upload documents then it will be verified , but the verification never completed. I needed the cash urgently , however i will not ever recommend WONGA service is bad and consultants is rude. I dont think they need customers the way they treat prospective clients (they have thousands of applications as per the consultants)so they definitely dont need new business.
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we may locate your account and assist further.
Thanks,
The Wonga Team.
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we may locate your account and assist further.
Thanks,
The Wonga Team.
Thank you for confirming your ID number.
Please confirm your full name as registered on your Wonga account as your ID number and first names do not match our records.
Thanks, The Wonga Team.
Thank you for confirming your ID number.
Please confirm your full name as registered on your Wonga account as your ID number and first names do not match our records.
Thanks, The Wonga Team.
Thank you for confirming your registered name.
We unfortunately could not accept your uploaded payslip, kindly upload your latest bank statement in PDF (as downloaded from your banking App) so we may verify your income.
Thanks,The Wonga Team.
Thank you for confirming your registered name.
We unfortunately could not accept your uploaded payslip, kindly upload your latest bank statement in PDF (as downloaded from your banking App) so we may verify your income.
Thanks,The Wonga Team.
Your loan has been approved, and your cash is now on its way to your bank account.
As soon as your application is approved, we instruct our bank to transfer the funds to your bank once you have approved the debicheck mandate.
Should you have app**** before 3pm on a weekday, you should receive your cash the following morning at the latest.
However, your bank might take longer to process the transaction – meaning that your funds should be within your account within 24 – 48 working hours.
Thanks,The Wonga Team.
Your loan has been approved, and your cash is now on its way to your bank account.
As soon as your application is approved, we instruct our bank to transfer the funds to your bank once you have approved the debicheck mandate.
Should you have app**** before 3pm on a weekday, you should receive your cash the following morning at the latest.
However, your bank might take longer to process the transaction – meaning that your funds should be within your account within 24 – 48 working hours.
Thanks,The Wonga Team.