1 reviews | Active since Apr 2015
Not able to help with a letter
Good day<br> <br> I took out a loans with Wonga. The loans bounced back and money was never paid over. I am struggling to get a letter stating that this is what happened. Now it appears on ITC as a bad credit record. Wonga is so fast to pay money over but asking for a letter is a problem they cannot assist you with that. My account is paid up and nothing is outstanding. <br> <br> I am very frustrated with them at the moment.
Hi Louise
We are so sorry for the poor service! We arent proud of ourselves at all! We always strive to ensure our Customers are happy and unfortunately in this case - we failed.
We hope that in the near future, should a need arise, you could provide us with another opportunity to show you how your custom is valuable to us.
Thank you
The Wonga Team
Hi Louise
We are so sorry for the poor service! We arent proud of ourselves at all! We always strive to ensure our Customers are happy and unfortunately in this case - we failed.
We hope that in the near future, should a need arise, you could provide us with another opportunity to show you how your custom is valuable to us.
Thank you
The Wonga Team