RV
Retha V
1 reviews | Active since Sept 2022
26 Sept 2022, 14:04
non existing Wonga Service
No one is returning calls. No one is returning emails. I’ve been calling every day for 3 weeks straight now and no one is answering or getting back to me. This is utter **** service and do not recommend doing loans with this place
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Replies (2)0
Replies (2)
Wonga's replyOfficial
26 Sept 2022, 15:37Hi Retha,
We sincerely apologize for the inconvenience caused.
We can confirm that we are experiencing very high volumes and our customer care team
will attend to your complaint.
Please let us know how we can assist you and we will resolve your query as soon as possible.
Please provide us with your full names and ID number to access your account and resolve
your complaint.
Kind Regards,
The Wonga Team
We sincerely apologize for the inconvenience caused.
We can confirm that we are experiencing very high volumes and our customer care team
will attend to your complaint.
Please let us know how we can assist you and we will resolve your query as soon as possible.
Please provide us with your full names and ID number to access your account and resolve
your complaint.
Kind Regards,
The Wonga Team
Wonga's reply26 Sept 2022, 15:37
Official
Hi Retha,
We sincerely apologize for the inconvenience caused.
We can confirm that we are experiencing very high volumes and our customer care team
will attend to your complaint.
Please let us know how we can assist you and we will resolve your query as soon as possible.
Please provide us with your full names and ID number to access your account and resolve
your complaint.
Kind Regards,
The Wonga Team
We sincerely apologize for the inconvenience caused.
We can confirm that we are experiencing very high volumes and our customer care team
will attend to your complaint.
Please let us know how we can assist you and we will resolve your query as soon as possible.
Please provide us with your full names and ID number to access your account and resolve
your complaint.
Kind Regards,
The Wonga Team
Wonga's replyOfficial
26 Sept 2022, 16:29Hi Retha.
Thank you or your response.
We have reviewed your account and can confirm that we have received a total of 4 emails.
We require you to please email us your proof of payment that you have settled your loan
with the Nimble group ( Norman Bisset and Associates).
Once we've received your proof of payment, we'll escalate your account to our
finance team to have your ITC profile updated.
We have responded to your emails requesting the above documents.
Kind Regards,
The Wonga Team.
Thank you or your response.
We have reviewed your account and can confirm that we have received a total of 4 emails.
We require you to please email us your proof of payment that you have settled your loan
with the Nimble group ( Norman Bisset and Associates).
Once we've received your proof of payment, we'll escalate your account to our
finance team to have your ITC profile updated.
We have responded to your emails requesting the above documents.
Kind Regards,
The Wonga Team.
Wonga's reply26 Sept 2022, 16:29
Official
Hi Retha.
Thank you or your response.
We have reviewed your account and can confirm that we have received a total of 4 emails.
We require you to please email us your proof of payment that you have settled your loan
with the Nimble group ( Norman Bisset and Associates).
Once we've received your proof of payment, we'll escalate your account to our
finance team to have your ITC profile updated.
We have responded to your emails requesting the above documents.
Kind Regards,
The Wonga Team.
Thank you or your response.
We have reviewed your account and can confirm that we have received a total of 4 emails.
We require you to please email us your proof of payment that you have settled your loan
with the Nimble group ( Norman Bisset and Associates).
Once we've received your proof of payment, we'll escalate your account to our
finance team to have your ITC profile updated.
We have responded to your emails requesting the above documents.
Kind Regards,
The Wonga Team.