Non existing portal

Item: Wonga
Rating: 1
Author: penelope L

Can't get the settlement letter from Wonga. Rufus and Tanisha told me they have emailed it but when i opened that email it talks about the portal of which there's nothing on the portal they keep on saying the same thing with no assistance. Since the staff members are well informed about the portal. They need to open it on their side and send us what we request.

Helpful (0)

Replies (1)

Wonga's replyOfficial

12 Nov 2024, 09:19

Hi Penelope

Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.

Please send us a private message confirming your SA ID number so that we can review what happened on your settlement letter and revert with feedback.

Thanks
The Wonga Team

Wonga's reply12 Nov 2024, 09:19

Official