1 reviews | Active since Mar 2025
Non-compliant creditor. Needs to be investigated.
HI Team Wonga!
You have yet again updated the incorrect information on my credit record! I have paid this account up to date as the agreed upon period. Please remove your false information immediately! 1st late payments added months later now you're going and trying to add late payments when in my message and statements shows nothing but the correct payments for NOV and DEC. WHO at this company is responsible for READING?? I have sent you a very details email with everything you needed as proof to resolve my case and seeing as you have not. I will now make arrangements with the financial Umbud to take over as I have Given YOU as Wonga enough time to resolve this mess! Remove yourself from my credit as you do not belong there! You lost that right when you first started updating incorrect info and now you continue to do so?? I need someone with BRAINS to attend to this matter ASAP please.
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have submitted multiple amendments to the bureau, and they confirmed that the latest request was successfully update
Please take note of the following reference: WO***
If your credit record has not updated yet you may contact the credit bureau and quote the reference provided.
Alternatively, you may provide us with a copy of your latest credit report not older than 19 April 2025 so we can verify the changes that need to be made.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have submitted multiple amendments to the bureau, and they confirmed that the latest request was successfully update
Please take note of the following reference: WO***
If your credit record has not updated yet you may contact the credit bureau and quote the reference provided.
Alternatively, you may provide us with a copy of your latest credit report not older than 19 April 2025 so we can verify the changes that need to be made.
Thanks,
The Wonga Team
As discussed during our telephonic conversation, the report you sent to us has clearly indicated what needs to be updated.
Our specialist has submitted the manual amendment, and the following references were received.
- *** | WO*** | Months in Arrears Update | Month end date = Jan. 2025
- *** | WO***7 | Months in Arrears Update | Month end date = Feb. 2025
Please allow 10 working days for the update to go through and kindly let us know if everything has updated accordingly
We hope this helps to resolve your query.
Thanks
The Wonga Team
As discussed during our telephonic conversation, the report you sent to us has clearly indicated what needs to be updated.
Our specialist has submitted the manual amendment, and the following references were received.
- *** | WO*** | Months in Arrears Update | Month end date = Jan. 2025
- *** | WO***7 | Months in Arrears Update | Month end date = Feb. 2025
Please allow 10 working days for the update to go through and kindly let us know if everything has updated accordingly
We hope this helps to resolve your query.
Thanks
The Wonga Team