CB
Chanta B
1 reviews | Active since Nov 2018
11 Nov 2021, 12:04
Nobody informed me
My wonga account was handed over to HTN Attorneys in June 2021 and made a payment arrangement in place with them to pay off my debts in 6 months starting July 2021. To my surprise Norman Bissett calls me two months after claiming that the account is handed over to them. I have been telling them over and over again that the account is handled by HTN Attorneys and even emailed them the proof of payments. Nobody informed me that account is now with NBA!!!! I am being harrassed day by day by NBA when clearly somebody did not do their jobs properly. I have sent Puseletso at NBA numerous emails for updated statements but has failed to produce one.
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Wonga's replyOfficial
11 Nov 2021, 13:18Hi Chanta,
We humbly apologize for any inconvenience caused.
We can confirm that once your account is overdue for more
than 150 days your Wonga account automatically moves over
to a different debt collections agency.
We can confirm that your Wonga loan has been ceded to
Norman Bissett and Associates and Wonga unfortunately, cannot
assist you in any way.
We have arranged that a senior contacts you from the
Nimble group where they will explain everything to you in detail.
Thank you for your patience
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that once your account is overdue for more
than 150 days your Wonga account automatically moves over
to a different debt collections agency.
We can confirm that your Wonga loan has been ceded to
Norman Bissett and Associates and Wonga unfortunately, cannot
assist you in any way.
We have arranged that a senior contacts you from the
Nimble group where they will explain everything to you in detail.
Thank you for your patience
The Wonga Team.
Best regards,
Wonga's reply11 Nov 2021, 13:18
Official
Hi Chanta,
We humbly apologize for any inconvenience caused.
We can confirm that once your account is overdue for more
than 150 days your Wonga account automatically moves over
to a different debt collections agency.
We can confirm that your Wonga loan has been ceded to
Norman Bissett and Associates and Wonga unfortunately, cannot
assist you in any way.
We have arranged that a senior contacts you from the
Nimble group where they will explain everything to you in detail.
Thank you for your patience
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that once your account is overdue for more
than 150 days your Wonga account automatically moves over
to a different debt collections agency.
We can confirm that your Wonga loan has been ceded to
Norman Bissett and Associates and Wonga unfortunately, cannot
assist you in any way.
We have arranged that a senior contacts you from the
Nimble group where they will explain everything to you in detail.
Thank you for your patience
The Wonga Team.
Best regards,