AP
Anuske P
1 reviews | Active since Mar 2017
27 Oct 2022, 07:41
NO SERVICE AT ALL
BAD SERVICE? MORE LIKE NO SERVICE Its day 4 already... They just need to change my bank account number. I cannot do it via the app ad it gives me an error. They told me on Monday it will be done within 24 hours.....
I emailed them 25 times...
Called R300 airtime out
No response....
Nah👎👎👎
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
31 Oct 2022, 09:35Hi ****ke,
We humbly apologize for the inconvenience caused.
Please login your My Account and click on "Bank preferences".
You will see the bank information, you will then change the information.
Once you are satisfied that the details are correct you will click on "Update".
You will see that the banking details has changed.
If you are having problems progressing through the bank details,
clear the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and resubmit the banking details.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
Please login your My Account and click on "Bank preferences".
You will see the bank information, you will then change the information.
Once you are satisfied that the details are correct you will click on "Update".
You will see that the banking details has changed.
If you are having problems progressing through the bank details,
clear the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and resubmit the banking details.
Thank you for your patience.
The Wonga Team.
Wonga's reply31 Oct 2022, 09:35
Official
Hi ****ke,
We humbly apologize for the inconvenience caused.
Please login your My Account and click on "Bank preferences".
You will see the bank information, you will then change the information.
Once you are satisfied that the details are correct you will click on "Update".
You will see that the banking details has changed.
If you are having problems progressing through the bank details,
clear the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and resubmit the banking details.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
Please login your My Account and click on "Bank preferences".
You will see the bank information, you will then change the information.
Once you are satisfied that the details are correct you will click on "Update".
You will see that the banking details has changed.
If you are having problems progressing through the bank details,
clear the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and resubmit the banking details.
Thank you for your patience.
The Wonga Team.