PM
Portia M

1 reviews | Active since Jun 2013

24 Feb 2015, 09:10

No service

I have been phoning wonga since Friday the 20th of February yesterday the 23rd of February and today the 24th of February and I'm still not assisted. I requested a simple letter stating my account with wonga is paid up all I get from them they're still busy with the matter. how long does it take for them to email me the letter?

0
Replies (1)
Wonga
Wonga's reply13 Jun 2016, 14:23
Official

Hi Portia

Boy did we get this wrong and for this we totally hold our hands up! We are so sorry about the service you experienced at the time and we promise that should you provide us with another opportunity - that you will receive the service you deserve as a valued Customer.

Thank you

The Wonga Team

Best regards,