EC
Essy C
1 reviews | Active since Aug 2020
09 Dec 2020, 11:58
No response to email
Im a payment behind with wonga and needs to urgently make payment arrangements, but just can't get hold of them. I sended emails but no response. I need to arrange to help me paying off my last payment in an affordable way but no response, now how do you lake arrangements. Otherwise they will blacklist me. Can someone help me please.
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Replies (1)
Wonga's replyOfficial
09 Dec 2020, 12:47Hi Esmeralda,
We apologize for any inconvenience caused as our contact center
is experiencing very high volumes.
We have reviewed your account and can confirm your account is
being managed by our debt collections team,
Blakes and Associates and a repayment plan can be set up directly
with them. We have escalated your details to a Collections Manager
and have requested that Blakes and Associates contacts you directly.
You are more than welcome to contact them in the near future on
***, should you have any concerns.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused as our contact center
is experiencing very high volumes.
We have reviewed your account and can confirm your account is
being managed by our debt collections team,
Blakes and Associates and a repayment plan can be set up directly
with them. We have escalated your details to a Collections Manager
and have requested that Blakes and Associates contacts you directly.
You are more than welcome to contact them in the near future on
***, should you have any concerns.
Thank you for your patience.
The Wonga Team.
Wonga's reply09 Dec 2020, 12:47
Official
Hi Esmeralda,
We apologize for any inconvenience caused as our contact center
is experiencing very high volumes.
We have reviewed your account and can confirm your account is
being managed by our debt collections team,
Blakes and Associates and a repayment plan can be set up directly
with them. We have escalated your details to a Collections Manager
and have requested that Blakes and Associates contacts you directly.
You are more than welcome to contact them in the near future on
***, should you have any concerns.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused as our contact center
is experiencing very high volumes.
We have reviewed your account and can confirm your account is
being managed by our debt collections team,
Blakes and Associates and a repayment plan can be set up directly
with them. We have escalated your details to a Collections Manager
and have requested that Blakes and Associates contacts you directly.
You are more than welcome to contact them in the near future on
***, should you have any concerns.
Thank you for your patience.
The Wonga Team.