No response or Replies

Item: Wonga
Rating: 1
Author: Charleen E

So i have paid up my debts and been asking numerous times,email and calls which by the way the 6 thing they do to call you back they NEVER DO.What is the point you pay your accounts finish and they cant even give you a paid up letter.

Helpful (0)

Replies (3)

Wonga's replyOfficial

03 Sept 2020, 15:45

Hi Charleen,

We're so sorry for the delay in responses as our contact center is

experiencing very high volumes.

Please send us a private message with your ID number to

request a paid up letter from our finance team.

Kind Regards

The Wonga Team.

Best regards,

Wonga's reply03 Sept 2020, 15:45

Official

Best regards,

Charleen E's updateReviewer Update

03 Sept 2020, 16:00

Thank you for your reply.My Id number is ***

Charleen E's update03 Sept 2020, 16:00

Reviewer Update

Thank you for your reply.My Id number is ***

Wonga's replyOfficial

18 Sept 2020, 11:45

Hi Charleen,

We humbly apologize for any inconvenience caused.

Kindly be informed your paid-up letter was sent to your respective email address on the 8th September 2020

Thank you for your patience.

The Wonga Team.

Best regards,

Wonga's reply18 Sept 2020, 11:45

Official

Best regards,

No response or Replies

About

Community

Businesses

Follow Us