EV
Erich V

1 reviews | Active since Aug 2014

20 Oct 2020, 09:52

No response or help

I have a loan with Wonga, and had to go under debt review. I have never defaulted on a payment under debt review. I have requested a settlement amount and get no assistance from these people. they would rather keep my bound to the loan at their exorbitant interest rate.

0
Replies (1)
Wonga
Wonga's reply21 Oct 2020, 10:30
Official
Hi Erich,

We humbly apologize for any inconvenience caused.

Please inbox us your ID number and we will send the Certificate of Balance 

to your Debt Councilor.

Wonga abides by the rules and regulations set out by the NCA 

and contact will be made directly with your Debt Councilor.

Thank you for your patience.

The Wonga Team.