lT
leatitia T
1 reviews | Active since Oct 2013
15 Sept 2015, 13:51
No payment
I app**** for a loan with Wonga online. Everything was approved and I got my message saying the money has left their account and is on their way to me. I queried this morning as I had not received anything. I was told that it could take up to 24 hours to reflect as my bank could be slow. I bank with capitec and the are always the first to reflect funds. now their live chat does not work and I cannot communicate with anyone. So what am I supposed to do now?
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Wonga's replyOfficial
15 Sept 2015, 14:05Hello devilzpride,
Dear Laetitia,
Thanks for your message. I have escalated it to the Customer Services team to follow up and get back to you soonest with an update.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Laetitia,
Thanks for your message. I have escalated it to the Customer Services team to follow up and get back to you soonest with an update.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply15 Sept 2015, 14:05
Official
Hello devilzpride,
Dear Laetitia,
Thanks for your message. I have escalated it to the Customer Services team to follow up and get back to you soonest with an update.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Laetitia,
Thanks for your message. I have escalated it to the Customer Services team to follow up and get back to you soonest with an update.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,