RL
Rethabile L

1 reviews | Active since Mar 2017

15 Jul 2020, 12:26

No paid up letter

Hi

I owed Wong and now i have fully paid their account however ive been sending emails for a paid up letter and an update on my credit but they are ignoring me

when you send emails asking how much you owe, they are quick to respond

0
Replies (1)
Wonga
Wonga's reply16 Jul 2020, 12:05
Official
Hi Rethabile,

We humbly apologize for any inconvenience caused. 

Please send us a private message with your ID number to investigate

why your request was not attended to?

We can assure you will resolve your query as soon as possible.

Thank you for your patience

The Wonga Team.