No form of communication and slow service

Item: Wonga
Rating: 1
Author: Zukhanye H

It's been 2 days since they've been reviewing my documents for a loan application. I've sent over 10 emails and haven't gotten any response and they don't answer their calls. I wasted a lot of airtime trying to contact them. I wanna cancel if they don't want to help

Helpful (0)

Replies (1)

Wonga's replyOfficial

06 Mar 2024, 14:14

Hi Zukhanye,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please provide us with your registered email address, name & surname, and ID number so that we may locate your account and assist further.

Thanks,The Wonga Team.

Wonga's reply06 Mar 2024, 14:14

Official