JJ
Johan J
1 reviews | Active since Dec 2014
29 Dec 2018, 04:35
No feedback /communication
Hi I've been sending emails to wonga for the past 4 months and you are refusing to respond to me, I'm not going to explain my problem via Hello Peter yet, but if you don't respond to my emails regarding my complaint then I'll come back to Hello Peter and the whole world will know the services you are offering, so it's up to you, I'm giving you 48 hours after you received this complaint to respond to my allegations...
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Replies (1)
Wonga's replyOfficial
31 Dec 2018, 08:48Hi Johan,
We're sorry to hear about your experience.
We would like to investigate and resolve your complaint immediately.
Kindly provide us with your contact details so we can assist you further.
Nooreen from our Customer Care department will contact you immediately, once we've received your contact information.
Thank You
The Wonga Team
We're sorry to hear about your experience.
We would like to investigate and resolve your complaint immediately.
Kindly provide us with your contact details so we can assist you further.
Nooreen from our Customer Care department will contact you immediately, once we've received your contact information.
Thank You
The Wonga Team
Best regards,
Wonga's reply31 Dec 2018, 08:48
Official
Hi Johan,
We're sorry to hear about your experience.
We would like to investigate and resolve your complaint immediately.
Kindly provide us with your contact details so we can assist you further.
Nooreen from our Customer Care department will contact you immediately, once we've received your contact information.
Thank You
The Wonga Team
We're sorry to hear about your experience.
We would like to investigate and resolve your complaint immediately.
Kindly provide us with your contact details so we can assist you further.
Nooreen from our Customer Care department will contact you immediately, once we've received your contact information.
Thank You
The Wonga Team
Best regards,