No feedback (again)
They rep**** to the last review saying I am arrears with R0.60 - when I asked if I should EFT no answer, they ignore my emails. . . online it shows I am R907.60 in arrears . . . They hand you over if account is in arrears the you get 10 calls a days - but when they have to update your account they ignore you because you short paid 60c. I use them a lot and always pay my account but after this experience I don't think I'll use them again.
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Wonga's replyOfficial
25 Oct 2022, 08:37Hi Leandi,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We've reviewed what has transpired on your account and can confirm that the
balance on your account is R1737.68 and the arrears amount is R0.60.
We have not received any response on your previous post.
If you are having problems with a frozen page,
please try clearing the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and check the balance.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We've reviewed what has transpired on your account and can confirm that the
balance on your account is R1737.68 and the arrears amount is R0.60.
We have not received any response on your previous post.
If you are having problems with a frozen page,
please try clearing the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and check the balance.
Thank you for your patience.
The Wonga Team.
Wonga's reply25 Oct 2022, 08:37
Official
Hi Leandi,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We've reviewed what has transpired on your account and can confirm that the
balance on your account is R1737.68 and the arrears amount is R0.60.
We have not received any response on your previous post.
If you are having problems with a frozen page,
please try clearing the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and check the balance.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We've reviewed what has transpired on your account and can confirm that the
balance on your account is R1737.68 and the arrears amount is R0.60.
We have not received any response on your previous post.
If you are having problems with a frozen page,
please try clearing the cookies and browsing history on your computer may sort the problem.
Once you have completed this you can then log on to the website and check the balance.
Thank you for your patience.
The Wonga Team.