No Compassion

I took a loan of R6000 from Wonga Loans on the 1st of Dec. The money was paid in only that evening. I got help from family and paid pack R5000 that same evening. The next day I paid another R1000 to cover the total loan amount. On the 3rd of Dec I contacted Wonga to find out what the outstanding interest is so that I can repay that too, only to find out that payments take 3 working days to reflect on their side. So after the 3 day period (weekend in between) I contacted Wonga again to get the outstanding interest amount. To my astonishment, they still charged me a full month's interest, even though I paid it all back. I had an outstanding amount of R869.08 due. I sent an email to their customer support centre on the 9th of Dec and up until today I have not had any reply back from them. I will never use them again and I will make sure that no one I know will ever use them. They have no regard for any human being, only themselves.