AN
AJ N

1 reviews | Active since Nov 2014

30 Sept 2016, 10:07

No Communication

<p>After several attempts contacting via email, and communication via phone their reprisentatives didnt make contact as agreed. Now being threatened via a simple SMS whereby they didnt contact me as agreed and numerous emails sent to their email. How are you suppose to arrange something with them if they dont make good on their promise in regards to communication.</p>

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Replies (3)
Wonga
Wonga's reply30 Sept 2016, 10:34
Official

Good Morning AJ

We appreciate you taking the call with Carl this morning. We are so sorry that you didnt receive the call back as promised - we will certainly take up with VVM.

We are confident that they will support you as required. Should you need anything further, please note that Carl will be readily available.

Thank you so much

The Wonga Team

Best regards,

AN
AJ N's update30 Sept 2016, 10:43
Reviewer Update

I must say I was supprised by the fast response from Carl to assist in sorting the "communications issue". I am satisfied that the issue are resolved in regards to this matter.

Wonga
Wonga's reply30 Sept 2016, 10:54
Official

Thats great - thank you so much for the acknowledgement AJ. We are always here to help when we can. Have a super weekend

Best regards,