no accountability

Dearest Bonita W cannot give me an answer as to why last night i had an approved loan from wonga and this morning when I updated my bank details because they have changed my loan was declined. The only reason i did not accept the loan last night was because i moved my bank account and the old one does no longer exist. So by their reasoning i can have the money as long as I cannot get to it? This will inspire me to never update my details with them again.