New website giving trouble and unhelpful call centre
<p>I have been trying since Thursday to apply for a loan. The system either just ****ls or if I can log in and apply it gives me a message to say it is taking to long I will receive an email or it declines me. I spoke to the call centre twice for assistance what they have is diffrent to what I have app**** for and the amount of times I have tried. I really need to get this sorted today. Please can someone assist. This morning when I tried to log in it just ****ls and doesn't even take me to the apply site.</p>
Hi Sonja
Thanks for chatting to Carl this morning.
We are sorry that you werent supported adequately, when you initially contacted us. Carl has advised that he is working with you to assist where he can. He has promised to call you back at the time arranged, as discussed.
Thank you for allowing us the opportunity to turn this around for you.
Kind Regards
The Wonga Team
Hi Sonja
Thanks for chatting to Carl this morning.
We are sorry that you werent supported adequately, when you initially contacted us. Carl has advised that he is working with you to assist where he can. He has promised to call you back at the time arranged, as discussed.
Thank you for allowing us the opportunity to turn this around for you.
Kind Regards
The Wonga Team
Thanks to Carl,
He has assisted me and will dig a little deeper as there seemed to be a discrepency upon intial and subsequent succesful application.
Thanks for the great service Carl.
Thanks to Carl,
He has assisted me and will dig a little deeper as there seemed to be a discrepency upon intial and subsequent succesful application.
Thanks for the great service Carl.