hvdM
hendrik van der Merwe
1 reviews | Active since Aug 2013
30 Jun 2015, 10:02
new upload does not work
I have uploaded multiple times. And the correct docs and made sure they are legible but just get the same reply. Insufficient documentation.
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Replies (1)
Wonga's replyOfficial
30 Jun 2015, 10:11Hello tokvanderm,
Dear Hendrik,
Thanks for your message. I presume you mean three most recent payslips or three most recent bank statements as the documents you are uploading? Please ensure that these reflect the past three months.
I will ask Customer Services to give you a call to see how best we can resolve the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Hendrik,
Thanks for your message. I presume you mean three most recent payslips or three most recent bank statements as the documents you are uploading? Please ensure that these reflect the past three months.
I will ask Customer Services to give you a call to see how best we can resolve the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply30 Jun 2015, 10:11
Official
Hello tokvanderm,
Dear Hendrik,
Thanks for your message. I presume you mean three most recent payslips or three most recent bank statements as the documents you are uploading? Please ensure that these reflect the past three months.
I will ask Customer Services to give you a call to see how best we can resolve the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Hendrik,
Thanks for your message. I presume you mean three most recent payslips or three most recent bank statements as the documents you are uploading? Please ensure that these reflect the past three months.
I will ask Customer Services to give you a call to see how best we can resolve the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,