1 reviews | Active since Jan 2020
Never work with these guys... they are not that helpful... customer care is even worse than telkoms customer care
First of all... i would never work with them anymore...
I lost my job due to covid...
I made an agreement with them.. well htn collection... and payed about R1050 for the past month...
They amount they said was R4600+- And 3 months later its still R4400+-
There customer service is bad... They even marked me as missed payment... even after i have paid them the agreement amount every single month...
Htn collection said they dont work with wonga anymore... i called wonga support to find out where i should pay the rest of the agreement amount ... they didnt give me a straight answer... but still as im paying they mark me as missed payment ***??
They like breaking peoples credit score... and im done with this... i have all my prove of payments... and their keep on doing this to me... i have supported them for long... but not anymore...
They dont even reply to my emails... and you call them then its bad connection or they place you on hold!!!
They wont help me get this sorted so im taking further steps...
I have my proof...
We humbly apologize for any inconvenience caused.
We are currently investigating what transpired on your
account and can confirm that we will feed back to you
with a formal response via our email platform.
We will liaise directly with our debt collections agency
and will feed back to you as soon as our investigation is concluded.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We are currently investigating what transpired on your
account and can confirm that we will feed back to you
with a formal response via our email platform.
We will liaise directly with our debt collections agency
and will feed back to you as soon as our investigation is concluded.
Thank you for your patience.
The Wonga Team.
Thank you for your patience.
Upon investigation, we have emailed you a formal response and
attached a detailed statement of account.
Thank you
The Wonga Team.
Thank you for your patience.
Upon investigation, we have emailed you a formal response and
attached a detailed statement of account.
Thank you
The Wonga Team.
