1 reviews | Active since Feb 2019
Never use them EVER!!!!!!!
Wonga double debited me in December, first debit order being early and then again at the end of December, the second debit order bounced because I had not expected the payment and only had enough in to cover my expense, hence taking out the loan.
Initially it took 2 emails to get them to respond and reverse the debit, which they eventually did, but then put me on a non payment list with their outsourced debt collectors blake.
My wonga account still says "You are in default and interest is continuing to accrue on the outstanding amount." even after it was their fault that it is like this.
Secondly I keep getting calls from Blake, I have reached out with multiple emails to wonga but do not get a response on any, Blake they keep saying they will correct the error on their side, but I get the calls now every second day, I work a night shift job and they are constantly calling me awake.
How badly run is this company that they cannot even resolve the simplest of tasks, It is honestly ridiculous.
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Seriously, My name is not Mpho
Seriously, My name is not Mpho
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your account is up to date.
Your account has been escalated o the Collections manager,
who will contact Wonga Blake to stop all communications.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that your account is up to date.
Your account has been escalated o the Collections manager,
who will contact Wonga Blake to stop all communications.
Thank you for your patience.
The Wonga Team.
Thank you for your assistance, I will update this review.
Thank you for your assistance, I will update this review.
Thank you for your positive feedback.
Once again, we apologize the inconvenience and hope we can restore the faith you had in Wonga.
Thank you for your patience.
The Wonga Team.
Thank you for your positive feedback.
Once again, we apologize the inconvenience and hope we can restore the faith you had in Wonga.
Thank you for your patience.
The Wonga Team.
What is going on!!!!!!!!!!!!!!!
What is going on!!!!!!!!!!!!!!!
We can confirm that we have responded on your new complaint.
Kind regards,
The Wonga Team.
We can confirm that we have responded on your new complaint.
Kind regards,
The Wonga Team.
Please follow up with the collections manager to correct this.
Please follow up with the collections manager to correct this.
We can confirm that we have responded on your new complaint.
Kind regards,
The Wonga Team.
We can confirm that we have responded on your new complaint.
Kind regards,
The Wonga Team.
