YN
Yanga N

1 reviews | Active since Aug 2021

09 Oct 2025, 14:53

NEVER TRUST WONGA, THEY REFUSE TO REMOVE ON CREDIT BUREAU

Never ever take a WONGA LOAN! They will refuse to take the debt off Credit Bureau, even when you dispute it using their paid up Letter! They will ignore your emails and make empty promises when you give them a call! I paid off my loan in January and it’s now October, they refuse to take it off Credit Bureau. Now one must take them to Court and to report to the Ombudsman! These people will destroy your life!

0
Replies (4)
Wonga
Wonga's reply09 Oct 2025, 15:49
Official
Hi Yanga

Thanks for your review 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

We are currently looking into your query and will provide feedback soon.

Thanks 
The Wonga Team
YN
Yanga N's update09 Oct 2025, 17:13
Reviewer Update
No feedback has been provided!!!
Wonga
Wonga's reply10 Oct 2025, 13:38
Official
Hi Yanga 

Please kindly note that we are still investigating and will provide feedback soon 

Kind Regards 
The Wonga Team 
Wonga
Wonga's reply14 Oct 2025, 15:31
Official
Hi Yanga 

We apologise for the delayed resolution to your enquiry and the inconvenience the invalid credit record listing has caused.

A manual amendment will be completed to update your credit record.

Kindly refer to our email that will be sent by our customer care team shortly. 

Kind Regards 
The Wonga Team