Never pay early, it's a ****!

I usually have a good experience with Wonga, however recently I paid them manually, I got a confirmation email that they had been paid off, their website was reflecting the same information. However the very next day my account got debited for the exact same amount, although I was no longer owing, my balance was paid in full.

Firstly their call lines are useless, why do you even have them if they're just going to direct us to the site with no assistance??

I went on to email them notifying them of this, hoping it would get resolved promptly, with no response. I sent a follow up email, and I'm still waiting.

Never pay your loan early, wait for the debit order!