NM
Nokwanda M

1 reviews | Active since Feb 2020

07 Oct 2021, 15:21

Never EVER TAKE A LOAN WITH WONGA, POOR COMMUNICATION SERVICES

It is very annoying because I have been unemployed since April and i tried telling Wonga, only for them to reply a whole month later to tell me that my account has been handed over to Alliance. When I spoke to Alliance, I kept to the arrangement, only for WONGA to MOVE me over to HTN Attorneys, I have kept to that arrangement as well and now they want to move me to another agency. All the while, WONGA has not amended the amount owing. EVEN AFTER I SENT ALL MY PROOF OF PAYMENT TO EVERY PARTY... There is not update on my WONGA account about the payments I've made. So technically I feel like they keep moving my account from Agency to Agency to continue adding more money for me to pay. They are a nuisance. I WOULD RECOMMEND TO NEVER TAKE A LOAN FROM WONGA EVER!!!!! DO NOT DO IT. THEY ARE TERRIBLE AT COMMUNICATING AND WILL TRY TO MILK MORE MONEY FROM YOU

0
Replies (3)
Wonga
Wonga's reply07 Oct 2021, 15:46
Official
Hi Nokwanda,

We sincerely apologize for any inconvenience caused.

We can confirm that due to the length of time your account was overdue 

it has been ceded to Norman Bissett and Associates.

Wonga, unfortunately cannot assist you in any way. 

Your Wonga account exceeded being over due for more than 150 days 

and is now ceded to Norman Bissett and Associates.

Please contact them directly on ***.

Thank you for  you patience and contacting us.

The Wonga Team.


NM
Nokwanda M's update07 Oct 2021, 15:55
Reviewer Update
No, I'm not starting over with a new Agency.. Mmy last payment will be sent to HTN Attorneys, because I agreed to paying them. If you have a problem, speak to HTN ATTORNEYS.
Wonga
Wonga's reply07 Oct 2021, 16:03
Official
Hi Nokwanda,

Thank you for your response.

Should you make a payment to HTN attorneys, the payment will be paid 

over to Norman Bissett and Associates as your Wonga loan is no longer being managed 

by our internal debt collections agencies, but it was ceded to Norman Bissett and Associates.

Please liaise directly with them as Wonga unfortunately, cannot assist you.

Thank you for your patience.

The Wonga Team.